Contact

Getting help

BandLift is a small independent project, so we don't offer one-to-one support at the moment. Most questions are answered here.

Questions about using BandLift

Help guide: how every tool in the study app works.
Troubleshooting: sound, saved progress and display problems.
FAQ: common questions about the site and the test.

Questions about your IELTS test

For bookings, fees, dates, results, remarks or test-day rules, contact the organisation you booked with. BandLift can't help with these, and they change over time.

ielts.org: official information about the test.
British Council or IDP: depending on where you booked.

Feedback

We don't have a public contact address yet. When we do, it will be listed on this page.